Whether it’s a failed hard drive, a computer virus that spreads across all your systems or even a cybercriminal breaking into your files, tech disasters can happen suddenly and slow our business to a crawl. Fixing these issues can range from simple to impossible and there’s no telling the extent of the damage when something important such as personal information is stolen. You’ll be subject to lawsuits and your customers are going to lose their faith in your ability to keep their data secure.
It’s a terrible situation to be in, but you need to be fully aware of the disasters that could strike your business’s IT infrastructure. To help you out, we’ve prepared a couple of the most common tech disasters that you’ll encounter so that you can prepare and minimize their impact.
Photo: Pexels
Technology Failures
Tech hardware can last a long time, but they’re not immortal. Everything from accidental water damage to manufacturing defects can affect the longevity of a piece of equipment, hence why it’s important to do two things. One; warranty. Make sure you have insurance and a warranty agreement whenever you purchase expensive hardware. This is to ensure that you’ll get assistance when you need it the most.
Secondly; safety. If one of your employees spills a coffee over some important machinery then it’s your own fault. Make sure your staff are completely aware of the dangers of doing something so reckless. You should also teach your staff how to actually use the machines you purchase, especially if it’s a crucial piece of technology that is a vital component of your workflow.
Compromised Website
Your business website is a critical component of your business, hence why it’s incredibly important to secure it. This is made even more important if your customers frequently use your online website to access and submit personal information such as their address, names and bank details. A compromised website is bad news for everyone and there’s a good chance that you won’t even know if your website has been taken over.
As a result, it’s a good idea to hire specialist outsourced IT support to help you recover from these types of disasters. If a criminal has managed to hack into your website or add malicious software downloads to your website, then you need to take it down as soon as possible and notify people on social media. Make sure you put network security as a focus when you build a website–it’s often more important than the design and content of your website.
Cybercriminals are becoming more common due to the vulnerabilities and exploits they can use to their advantage. However, the idea of a hacker breaking into your account with specialized tools has become a fantasy, not reality. In fact, most hackers use social engineering to break into your private online spaces, which is why it’s important to inform your staff about how cybercriminals manipulate people into giving over passwords and other personal details.
